If you have questions about Follett Discover™, this is a great place to start. We address everything from how long implementation takes to the need for technology infrastructure upgrades to advantages for students on tight budgets, timelines and more.


Have questions about Follett Discover?
We have insight that can help lead the way.

Below are some of the most commonly asked questions regarding Follett Discover. If you have additional questions that you don’t see below, please contact us.


Implementation is an easy process:

  1. Simply assign IT representatives from your campus.
  2. A Follett implementation engineer will be assigned to your IT representatives and provide a Follett Discover project plan.
  3. The Follett engineer will then hold a kick-off call to walk your IT representatives through the full project plan, answer any questions, and determine the optimal implementation solution/connection for your campus.
  4. Follett will then provide all necessary connections/tools to your staff.
  5. Your campus IT staff will implement as determined per final project plan; this typically takes between 3 - 8 hours.

Nope! All you’ll need to do is simply sign up. We'll handle the rest to ensure seamless integration with your existing LMS and SIS.

Count a dedicated store manager to be your regular contact for anything you need. We offer 24/7/365 customer service as well to keep you covered and provide added peace of mind.

Fortunately, you won't need to. We’ll support you with instructional materials to help faculty get started and send emails to remind/encourage them to start the process. In addition, we’ve found that word of mouth from satisfied adopters goes a long way for encouraging change!

As a standard best practice, Follett always encourages early adoption of course materials to ensure that the most cost-effective course material options are secured for your students. If a situation arises where your faculty members happen to be struggling with a late adoption, Follett Discover can help them discover more kinds of materials in less time.

Yes! Follett Discover makes it easier than ever for your students to get materials for all of their courses — all from one online destination. It also helps guarantee that students will get the proper edition of each text.

Yes. For starters, course material information is made available online to students as soon as faculty adopts it. If a student needs to postpone purchase or rental of traditional and non-traditional course materials until later in the term, the information will still be there for them when they need it. Also, with the easy adoption of non-traditional materials, students won’t have to solely rely on textbooks for resources.

While there are no guarantees, Follett Discover makes it easier for you to prepare your students for success. By providing easier access to more diverse and interesting materials, you can help increase your faculty's enthusiasm while also helping your students be prepared to learn on the first day of classes.

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